Estate agents ‘should not be rocked by the new measures’

Estate agents hold the key to ensuring Omicron does not adversely affect the residential property, which to-date has coped well despite the global pandemic.

The prime minister Boris Johnson last week announced the move to ‘Plan B’ which will place Britons under a number of new restrictions – including recommendations on work from home.

It has also led to fears among some people hoping to compete property purchases before Christmas that chains may collapse.

However, Jonathan Rolande, from the National Association Of Property Buyers, says the market is well-equipped for the new challenges thanks largely to estate agents and the way they have adapted to the various challenges presented by the pandemic.

“The industry should not be rocked by the new measures announced last week,” he said. “The property market is open for business albeit with a few adjustments and those looking to complete should feel confident.”

He continued: “Estate agents, who have already quickly adapted to the unprecedented challenges Covid has thrown up, will hold the key in the days and weeks ahead. Everyone involved needs to be flexible and respectful of people who may become nervous. Move dates might have to be moved if someone tests positive. Solicitors may slow-down again as they re-adjust to WFH.”

Rolande said there are a number of measures those involved in buying or selling a home can take in the short-term, and offers the following advice.

He commented: “Masks are the most obvious first line of defence. These should be worn by agents in offices and by visitors during home viewings. Estate agents would also be well advised to make clear, ahead of viewings, that masks are needed to avoid any confrontations on the doorstep when a viewing is due to take place.

“Employers should revisit their risk assessments too and update it as required. Virtual viewings are helpful, as are video tours and floor plans. Some tenants will rent a home without a viewing but very few people will buy without inspecting.

“There are also practical steps estate agents can take. Sellers and agents should open doors, cupboards and so forth to avoid heavy use of touch points like handles.

“Agents should carry hand gel and sanitary masks for a viewer or vendor in case they don’t have one. Good agents will issue shoe covers for viewings of occupied property.  Ventilation is important. Ask sellers to keep windows open before, during and after viewing to change the air. This might present issues with winter temperatures and some home-owners will worry about security.

“Agents should think ahead and advise sellers of their intention to ventilate and ask if any windows have defects. Agents should also check their insurance will cover errors if a window is left ajar and there is an issue.”

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