The Deposit Protection Service (The DPS) has announced that it will be hosting two webinars this Spring to help landlords and letting agents reduce the chances of deposits entering dispute – and prepare when they do prove necessary.

The hour-long webinars, hosted by a trained adjudicator, will cover:

+ Thursday 31 March: claims about tenancy obligation breaches, including what items landlords can and cannot claim for, and supporting evidence

+ Thursday 7 April: The adjudication process and associated laws and rules, how adjudicators make decisions on claims as well as factors that influence award decisions and amounts

Matt Trevett, managing director at The DPS, said: “Disagreements about claims and the prospect of arguments escalating into disputes can put significant pressure on landlords, letting agents and renters at the end of a tenancy.

“Landlords who know what actions typically lead to a tenancy breach and how to calculate a resulting claim can improve their chances of an efficient and successful outcome — or  even avoid a dispute altogether.

“Our legally-trained, independent adjudicators will help ensure webinar participants have the information they need to help reduce the chances of disagreements with tenants and prevent adjudicated disputes being necessary.”

The DPS said that more than 5,500 landlords and letting agents have attended its online dispute webinars since March 2020.

Landlords and letting agents can sign up for the webinar on 31 March by clicking here.

They can sign up here for the 7 April webinar.