PM Property Lawyers has launched a service to offer all their conveyancing clients a digital property logbook for their new homes.
Working with digital logbook provider Chimni, PM Property Lawyers has integrated the provision of logbooks into their client management process to offer, on completion, a complete digital record of the transaction for their new home.
Tracy Harding, MD at PM Property Lawyers, said: “We are conscious that the property world is digitising. We want to continue to support our clients navigate the conveyancing journey and encourage them to use the available tools to manage their homes in this emerging digital world.”
The Logbooks contain a ‘digital deeds pack’ in a pre-configured folder. The deeds pack contains PDFs of all the key documents generated through the buying process as well as a completed property information summary.
Nigel Walley, MD at Chimni, Commented: “As well as a variety of other functions, the Chimni logbook provides a complete transaction record and stores all key documents for future use. Our logbooks have Upfront Information capability so the next time these properties come to market they are immediately ready to sell and convey – and of course they are already connected to PM Law.”
For PM Property Lawyers the launch of logbooks is another step in a process of using digital tools to improve the client experience of conveyancing:
Tracy Harding continues: “ It’s in the PM Property Lawyers DNA to continually improve the buying process for our clients and providing logbooks builds on that. We are delighted to be working with Chimni to support our vision of a better experience for our clients.”
Chimni make the point that on top of delivering Upfront Information, a detailed logbook can deliver information on previous building projects, maintenance info on systems like central heating, and user documentation on white and brown goods. Also, as more of our homes have smart systems, with accounts and apps, Property Logbooks provide a perfect vehicle to handover accounts to new owners. All logbooks are RLBA compliant and registered on the RLBA register.
Chimni MD Nigel Walley says: “In an era of smart tech, our homes are becoming complex systems. By giving clients a Property Logbook, conveyancers are positioning themselves as part of the solution.”
Earlier this week, the Residential Logbook Association (RLBA) produced a first specification for a ‘Digital Deed Pack’ that can be used for any purchase.
Conveyancers commit to creating digital logbooks at completion
Great initiative. Well done Chimni and PM Property Lawyers. Now what we need is the upfront information initiative to also take off.
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Will they ring people instead of sending a letter
Will they stop working from home and looking after their kids
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Is this not just a version of the HIP’s from 2008-2009ish?
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Hello
Upfront Information from the seller is definitely a digital version of HIPs (which we don’t think is a bad thing). We are recommending conveyancers to recommend their selling clients to set a logbook to help prepare their Upfront Information. But THIS particular initiative is focussed on the post-Completion stage for a Buyer.
The idea is that, rather than sending the buyer loads of docs in an email, only for them to ring up a year later wanting copies, the conveyancer sets them up with a digital logbook with all the documents pre-categorised and filed. It is date stamped to show when everything was handed over.
This initiative positions the Conveyancer up as the provider of cutting edge digital tools to help a buyer manage their home in the digital age. It also creates a service platform that the conveyancer can use to cross-sell and up-sell other services.
A win-win for all involved.
Nigel
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