Spicerhaart says that it has invested more than £6m into new technologies to advance their systems and in their words, ‘stay ahead of competition’.

This investment is designed to help the company grow and continue to offer existing services to both their customers and employees alike.

The money is being spent on new computers, software, security and telephony systems for staff working in branch, at home and out on the road.

The biggest investment, totalling £5m, started two years ago with ‘Project Firefly’, the search for the best solution to enhance their communication systems, which led them to Cisco WebEx.

This has enabled their contact centre to handle chat, phone, email and social media.

Steve Lamb, Spicerhaart’s chief information officer, said: “These latest investments will keep us thriving in a constantly changing world and we are confident our new systems will enable us to reach the next level of collaboration and drive us firmly into the future.

“Spicerhaart has a proud history of investing and renewing regularly and will continue to do so in order to grow as a company.”